How do gantry CNC cutting machine manufacturers retain consumers?

　　 Would you like to know why your laser cutting machine products are not selling well? Actually, it is not your machine's problem. Your machine may be better than other manufacturers, but why is it that no one else sells it well? The main factor is that your after-sales service may not be locked properly. After-sales service is the key to measuring a gantry-type CNC cutting machine manufacturer. Now, let us take a look at how important the after-sales service is.

　　1. After-sales service is an effective measure to maintain customer satisfaction and loyalty. Providing consumers with economical, practical, safe and reliable high-quality products is the prerequisite for the survival and development of manufacturers. If the manufacturer does not pay attention to customer complaints, two-thirds of the customers will turn to the manufacturer’s competitors to buy; if the complaint is finally resolved, about 70% of the customers will continue to patronize the factory; if the complaint is properly and timely resolved, continue to patronize The proportion of customers will rise to 95%.

　　2, after-sales service is a good way for manufacturers to get rid of price wars. At present, the market for gantry-type CNC cutting machines is becoming increasingly fierce, and the phenomenon of product homogeneity is becoming more and more serious. As part of sales, after-sales service has become an important area for many manufacturers and enterprises to compete for consumers. After-sales service is a powerful tool for manufacturers to participate in market competition under buyer's market conditions.

　　3. Good after-sales service is a promotion before the next sale. Good after-sales service brings a good reputation and more consumers. Now, in marketing, whoever has more consumers is the winner. Therefore, good after-sales service can stabilize performance and increase revenue. An industry insider said: Only replacing sales with service is the primary factor in my annual performance.

　　 4. Good after-sales service is the quality mark of a gantry CNC cutting machine manufacturer. The so-called after-sales service refers to various behaviors and activities taken after signing the motion to terminate the function of the product, under the premise of safeguarding the interests of customers. Good after-sales service is an important way to establish a brand and spread the image of the manufacturer, and it is also one of the competitiveness of the manufacturer!

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